Pin Up Terms and Conditions in Bangladesh
The main mission of the Pin Up online casino is to create a favorable environment on the site and mobile app so that Bangladeshi players can have fun and enjoy a positive experience. To optimize this process, the company has developed a set of rules that covers the main services and procedures on the site. The terms and conditions also reflect users’ basic obligations and the online casino’s responsibilities.
Each user who wants to start playing on the site must carefully study the terms and conditions and confirm their agreement with them. Otherwise, the online casino will not be able to provide access to services and the person will be forced to leave the site.

The company’s management also draws attention to the fact that articles of the document can be changed, supplemented, or deleted at any time. As soon as the new version is published on the site, it will immediately take effect. Therefore, players are advised to visit the relevant section from time to time to stay updated. In some situations, company employees may provide advance notice of upcoming updates via email.
User Obligations
Pin Up Bangladesh clearly outlines the obligations and requirements that must apply to players in the rules:
- The person must be over 18 years of age to play in Pin Up. However, it is the user’s responsibility to check this rule under their jurisdiction, as some territories may have a different age of majority;
- The user is obliged to provide any identification documents to company employees upon their request;
- The player must make sure that online casino activities, as well as gambling, are permitted in their country;
- The user is responsible for declaring all winnings and paying taxes;
- A person will not be able to access the site if they are a resident of the USA, Spain, the UK, Lithuania, Latvia, Iran, Iraq, Indonesia, Greece, Georgia, South Korea, Nicaragua, France, Denmark, Cyprus, Algeria or Afghanistan;
- The user must have the full legal capacity to enter into legal agreements with the company;
- The player must not be diagnosed with a gambling addiction;
- The user has the right to act only on their own behalf. They cannot represent the interests of a legal entity or a third party.

Registration
Only registered users are eligible to take part in games and other activities from Pin Up Bangladesh. The process of creating and managing a profile has some rules:
- A person must create an account through the registration form by providing full name, date of birth, mobile number, email address, country, city, and residential address;
- The user confirms that all data specified during registration is complete, accurate, and truthful;
- The player is responsible for keeping such information up to date and, if necessary, correcting or supplementing it;
- The user must go through a verification process and provide an identification document, a bank statement, and a paid utility bill. The first and last name in the documents must match what was specified when creating the profile;
- The player has the right to create only one account for one IP address, mobile number, email;
- The person must come up with a strong password and not disclose it to third parties. If someone has gained unauthorized access to the profile, then the user must immediately report this to customer support.

Deposit and withdrawal
To take part in the games, the user must make a deposit, and in order to receive funds, they must withdraw them. Financial procedures have certain rules:
- The player can make monetary transactions only through those payment methods offered by the company;
- A person cannot pay via a payment account that is not theirs;
- The online casino does not accept payments from relatives, friends, or other third parties;
- The player guarantees that the funds used were obtained legally;
- In case of depositing a large amount or before a first withdrawal, the user must go through the Know Your Customer procedure and successfully fulfill all the conditions;
- The player can withdraw money only by using the payment method utilized to make the deposit;
- If the user has not wagered their deposit and requested a withdrawal, then the company has the right to withdraw 20% of the withdrawal amount as a commission.

Prohibited actions
Some player actions may result in Pin Up Bangladesh temporarily or permanently blocking a profile:
- Using the site for money laundering, terrorist financing, or fraud;
- Conspiring with other users to defraud the online casino and obtain dishonest profits;
- Uploading information to the website in such a volume that may disrupt its integrity and operation;
- Deleting or distorting data on the site;
- Using malware to destroy the integrity and operation of the website;
- Insulting or humiliating other players and company employees;
- Attempting to hack the security system and obtain confidential data;
- Using software that can affect the results of the game;
- Using forged documents during account creation or verification;
- Transferring or selling of profile to a third party.

Complaints and inquiries
If the user has any questions regarding the gameplay or use of the site, they can contact customer support via email. However, they must also know the procedure and rules for considering such requests:
- If the data that the player sees and that which is on the server diverges, then information from the server will be taken into account;
- Claims based on the results of the match are accepted only within 30 days from the end of the event;
- Support staff will answer any questions within 48 hours. However, this period may be extended if additional details are required;
- If the support manager cannot solve the problem, then it is escalated to the company management.
